Fighting Films Ltd are completely dedicated to your satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org.
Our Contact details:
Fighting Films Ltd
Unit 6 Rose Green Road
Phone: +44 (0)117 3013670
GB 140 1386 50
Making A Purchase
Making a purchase could not be easier. Just browse our online shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or make your purchases from our online shop.
PLEASE NOTE: All prices on the Fighting Films on line store are displayed in Sterling (£). Your bank or Credit Card Company will convert the sum to your local currency at the current rate at the time of purchase.
We accept Visa Debit, Visa and MasterCard. All goods are paid for in full at the time of purchase. If any item on your order is out of stock all available items will be sent immediately and out of stock items will be sent as soon as available. We will notify you if there are any delays. If you do not want to wait for out of stock items we will refund you in full for those items.
If you find a problem with any of our products please advise us immediately. We will then advise you on how to return the product to us. If on return we discover a manufacturing fault you will receive your choice of either a replacement or refund.
PLEASE NOTE: We will not exchange any Judo Suit or clothing item that is the wrong size if has been worn or washed. Also, Personalised items are not available for return/exchange if the wrong size has been ordered.
Shipping And Handling
All Judogi are sent via courier. For other products there is the option of either courier or first or second class royal mail delivery. Postage and courier charges are calculated using the sum of a one off delivery fee and a per item fee.
All Judogi are sent via courier. For all other products Royal Mail delivery is available. Postage and courier charges are calculated using the sum of a one off delivery fee and a per item fee. The costs of these will depend on the country being delivered to.
Import tax will be applied if applicable to orders exported to EU destinations.
Many couriers charge an additional handling fee payable before receipt for deliveries to EU countries to account for the processing customs clearance.
Fighting Films is not responsible for any additional importation taxes or courier charges.
World (Non-EU Countries)
All Judogi are sent via courier. For all other products royal mail delivery is available with the exception of certain countries where only courier service is offered. Postage and courier charges are calculated using the sum of a one off delivery fee and a per item fee. The costs of these will depend on the country being delivered to.
Please note that some countries impose additional import / VAT taxes - The customer is responsible for all such additional charges and Fighting Films is not accountable or responsible for such charges.
Orders will be processed within 2 working days (ie. 9.30-5.00 Mon-Fri).
International orders are generally received within 10 working days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
VAT at 20% is charged on orders placed within the EEC.
VAT is not charged on countries outside the EEC but orders may be liable to import duty on arrival into your country – we are not responsible for these charges.
Credit Card Security
The credit card numbers are taken by Shopify or Paypal. You are transferred to secure connection using high-grade encryption. You can check the connection is secure by clicking on the padlock in your browser. The credit card information is then safely passed from your browser to either Shopify or Paypal for authorisation. This website does not see or store any card information at any point, the transaction takes place between your browser and the payment processor directly.
We hope you will be completely satisfied with your purchase from Fighting Films. Should any item be received faulty or damaged we will offer an exchange or refund within 30 days of purchase.
PLEASE NOTE: Will not exchange any Judo Suit or clothing item that is wrong size if has been worn or washed.
It is our duty to inform you about your rights and to inform you how we deal with your data.
Cookies are used to keep track of your login status and shopping cart contents, these are deleted once the browser is closed. Your login email + password and Contact Details + Address Details are stored securely in our database.
We comply with a new regulation called the General Data Protection Regulation, or GDPR for short.
We hold some personal data about you and we use this data to deliver you order updates and occasionally we might send you a newsletter email informing about new products at Fighting Films or on Superstar Judo. Any emails we send you will always be related to the products you have previously purchased with us or be about Judo.
If at any point you wish your account and data to be deleted we can do this for you within 14 working days - let us know if you would like us to delete your data by emailing us at email@example.com